Join Our Team

(Reports to Manager, Compliance & Centralized Administration)

Purpose of Position:

At ABCU Credit Union Ltd. (ABCU) our culture is based on our passion to be financial professionals that are dedicated to doing what is right for our credit union and our members. We embrace employee strengths and strive to empower employees to make the right decisions quickly and accurately every day. Our team members are provided with the tools to deliver a meaningful member experience in an environment that values and supports their contributions.

The Centralized Administration Associate supports the Centralized Administration department by performing a variety of moderately complex, timely and accurate clerical functions. This includes daily processing of file load, incoming wires, bill payments, CAFT, and stop payments. This role will also be responsible for daily reconciliation of the eTransfer and draft accounts as well as general oversight of garnishes.  This role actively contributes to the accuracy and production of ABCU’s centralized team through the regular completion of reconciliations and investigation of any variances identified.

Job Duties:

• Daily reconciliation and processing of the file load system.
• Processing bill payments and stop payments.
• Processing incoming wires, as main administrator.
• Daily reconciliation of e-transfers and drafts.
• Daily processing and general oversight of garnishees
• New account documentation and DNA set up.
• Registered account documentation and DNA posting. This includes new registered accounts, internal transfers, external transfers, RRIF payments. 
• Cross-train and provide coverage to the Central Administration Associate 2 role.
• Cross-train and provide coverage for other duties as required.

Qualifications:

• One-year post-secondary education preferred.
• Three to five years job-related/industry experience.
• Comfort and ability to work with a high level of accuracy and attention to detail.
• Proficient use of Microsoft Office Suite (Excel, Outlook, Word).
• Ability to work from the Beaumont Branch, Monday to Friday.
• A combination of education and work experience will be considered.

Internal/External Contacts:

• Incumbent will have contact with all employees of ABCU.
• Incumbent will have contact with other credit unions, banks, trust companies and other industry related businesses, including government and regulatory bodies.

Corporate Core Values – Demonstrate the Corporate Values as Identified Below:

Trust, Teamwork and Accountability

1. Takes full ownership of actions and outcomes; others trust us to deliver what we commit to.
2. Displays the courage to make bold decisions; we hold each other accountable.
3. Demonstrates collaboration and teamwork.
4. Demonstrates sound decision making.
5. Demonstrates professionalism.

Open Communication

1. Demonstrates active listening.
2. Demonstrates clear and concise written and verbal communication.
3. Demonstrates responsiveness to internal and external member inquiries/requests whether incoming telephone calls, in-person visits or on-line chats.
4. Understanding differing perspectives and finding common ground; acknowledges when own words or actions are misinterpreted.
5. All opinions and perspectives are heard, respected, and acknowledged.

Coaching

1. Is able to disclose personal beliefs and is open to hearing other perspectives.
2. Respecting, valuing, and partnering with others; assisting people enhance their effectiveness in a way they feel helped.
3. Uses proper coaching language.
4. Ability to diagnose an issue and propose a solution.
5. Giving and receiving feedback.

Innovation and Creativity

1. Recognize and be open to the need for change in our environment and industry – (change).
2. Constantly challenge ourselves to find new ideas and solutions – (idea generating).
3. Eager and tenacious to continuously improve internal processes, practices, and procedures – (process improvement).
4. Ability to anticipate problems and generate solutions/actions within scope of role – (risk).
5. Encourage and appreciate differing opinion, styles, preferences, cultures, etc… - (diversity).